Security Journey

You've clicked "Save &amp; Run Code" in your Hands-On lesson's Code Editor but the UI is only showing "Testing In Progress" 

Confirm you only have one instance of the Security Journey Platform open at a time (our Hands-On lessons can experience issues within the sandbox if you have multiple instances open at the same time) 

Hard refresh the Security Journey webpage

1. Does this resolve it? 
   1. Yes, great!
   2. If this doesn't resolve the issue, proceed to step 3

Login to Security Journey from an incognito or inPrivate session

1. Copy your code changes &amp; reset the sandbox
   1. Next, paste your copied code into the code editor and save and run tests again
   2. If this doesn't resolve it, reset the sandbox again and go to the code editor to run the tests against the default code
      1. Does this resolve it?
         1. Yes, great! 
      2. If this doesn't resolve the issue, move to step 4

1. If so, turn VPN off and refresh the page or reset the sandbox and try again
   1. Does this resolve it? 
      1. yes, great! 
      2. If you cannot disconnect from VPN, our team may need to work with your site admin to explore our <a href="https://help.securityjourney.com/en/articles/5058253-firewall-proxy-safelisting-requirements" rel="nofollow noopener noreferrer" target="_blank">safelisting requirements</a>

1. Confirm you only have one instance of the Security Journey Platform open at a time (our Hands-On lessons can experience issues within the sandbox if you have multiple instances open at the same time) 
2. Hard refresh the Security Journey webpage
   1. Does this resolve it? 
      1. Yes, great!
      2. If this doesn't resolve the issue, proceed to step 3
3. Login to Security Journey from an incognito or inPrivate session
   1. Copy your code changes &amp; reset the sandbox
      1. Next, paste your copied code into the code editor and save and run tests again
      2. If this doesn't resolve it, reset the sandbox again and go to the code editor to run the tests against the default code
         1. Does this resolve it?
            1. Yes, great! 
         2. If this doesn't resolve the issue, move to step 4
4. Are you on a VPN? 
   1. If so, turn VPN off and refresh the page or reset the sandbox and try again
      1. Does this resolve it? 
         1. yes, great! 
         2. If you cannot disconnect from VPN, our team may need to work with your site admin to explore our <a href="https://help.securityjourney.com/en/articles/5058253-firewall-proxy-safelisting-requirements" rel="nofollow noopener noreferrer" target="_blank">safelisting requirements</a>

This article outlines troubleshooting steps you can take if your Hands-On Lesson tests are not completing or showing "Testing in Progress."

Issue:

You've clicked "Save & Run Code" in your Hands-On lesson's Code Editor but the UI is only showing "Testing In Progress"

Troubleshooting Steps: