Security Journey

Firewall/Proxy Safelisting Recommendations

Every organization's network settings are unique! Safelisting may be required to have the best possible experience with the Security Journey Platform.  

The following domains must be accessible in your network to ensure learners are not interrupted:

- securityjourney.com
- *.securityjourney.com
- *.sb.my.securityjourney.com
- *.hackedu.com

General Platform / Video Domain Allowlist

- securityjourney.com
- my.securityjourney.com
-  vimeo.com
- *.vimeocdn.com
- *.vimeo.com
- *.akamaized.net

<i>Domain list last updated: December 11th 2024</i> 

<a href="https://help.securityjourney.com/en/articles/10269747-error-couldn-t-load-video" target="_blank" rel="nofollow noopener noreferrer">"Couldn't Load Video" Error</a>

<a href="https://help.securityjourney.com/en/articles/10269565-hands-on-lessons-stuck-on-testing-in-progress" target="_blank" rel="nofollow noopener noreferrer">"Testing in Progress" or Hands-On tests not completing</a>

- <a href="https://help.securityjourney.com/en/articles/10269747-error-couldn-t-load-video" target="_blank" rel="nofollow noopener noreferrer">"Couldn't Load Video" Error</a>
- <a href="https://help.securityjourney.com/en/articles/10269565-hands-on-lessons-stuck-on-testing-in-progress" target="_blank" rel="nofollow noopener noreferrer">"Testing in Progress" or Hands-On tests not completing</a>

This article contains the domains that may need to be added to your company's firewall, proxy or antivirus allowlist.

System Requirements (Safelisting)

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Firewall/Proxy Safelisting Recommendations

Sandbox Domain Allowlist

General Platform / Video Domain Allowlist

Troubleshooting Guide