There is a few troubleshooting steps you can take:

  • Have you finished the assessments in each module? Double-check because if you didn't the Platform will not let you go to the next level and won't update your status as passed.

  • Do you see the path as passed in the Achievements section of your User Profile?

    • If not, then there are modules still needed to be completed to earn the belt.

    • Yes, you've passed!

If you still need help, you can contact our Customer support team in the chat in the lower right-hand corner of the screen or via email.

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