All Collections
Security Journey FAQs
Billing & Account
How does license consumption work for Customers with unlimited usage?
How does license consumption work for Customers with unlimited usage?
Rachel Yonan avatar
Written by Rachel Yonan
Updated over a week ago

Unlimited License Allocation

Each license purchased can be assigned to one user who is active during any 12-month period. At the end of the 12- month term, a report is reviewed to determine the total number of active users that period.

A user is considered active once they consume one module, which consumes the license.

Licenses cannot be transferred or shared by different users during the 12-month period.

5% Overage Allowance

To accommodate for staffing changes and unexpected growth, our unlimited consumption licenses include a 5% buffer. This means at the end of a 12-month term, a Platform can have 5% more active users than purchased without incurring any overage charges.

Did this answer your question?