This article outlines the Security Journey email notifications and which are required and which are optional.

Required Email Notifications

1. Invitation: When a user is invited to the Platform, an email is sent out to that new learner, inviting them to the Platform. The email includes a link that sends the Learner to the Platform to set their name and password.

2. Confirmation: When a learner signs up through a means other than an invitation, an
email is sent to them to confirm their account and to set their password.

3. Re-confirmation: When a learner wants to change their email address, an email is sent to their new address to confirm the change.

4. Reset password: When a learner clicks the “Forgot password?” link on the login page, an email is sent to them with a link to reset their password.

5. New judgment request: When a learner submits a judgment request, all admins receive an email with the details of the request.

6. New mentor request: When a learner submits a mentor request, all admins receive an email with the details of the request.

7. Started tournament: When an admin creates a tournament, all learners receive an email with a link inviting them to join the tournament.

8. Finished tournament: Once the tournament has ended, all learners that participated receive an email

Email Notifications setting

(Optional emails can be turned on or off through the admin view in the settings)

1. Status: Provides an email to each learner WEEKLY reminding them of their current achievements in the Security Journey Platform and inviting them back to continue their training.

2. Unread notifications: Mail is sent when a learner has not viewed their notifications within 15 minutes of receiving the notification. Note that these refer to the bell notifications in the UI.

3. Inactivity emails

  • When a learner has not been active since the last inactivity check, an email containing the learner’s current belt progression is sent out.

  • If notifications are enabled, set the frequency to either weekly, monthly, or quarterly.

Congratulation Emails setting

(Option to toggle on or off the Congratulations email in the admin view settings)

Belt congratulations: Once a learner completes a belt, an email is sent out congratulating them on finishing their path!


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