Security Journey

Rachel Yonan

Roman Oliver

Dylan James

This collection contains answers to our most frequently asked questions

Security Journey FAQs

Can I add HackEDU Break/Fix content to Missions and Quests?

Can I add HackEDU Break/Fix content to Tournaments?

What is the difference between HackEDU Break/Fix lessons and Experiments?

How do I add HackEDU Break/Fix lessons to my Custom Paths?

How do I submit feature requests or feedback to Security Journey?

What spoken languages does Security Journey support?

New Features/Content

Why do I need to take certain Security Journey modules?

Why does Security Journey not provide the correct answer after missing a question?

How are points calculated in Security Journey?

How do I submit feedback or report an issue with the contents of a Security Journey module?

Can I have a PDF of the Security Journey module slides?

Lessons & Assessments

Can I get CPE (Continuing Professional Education) or PDU’s from the Security Journey training?

Can I give administrator access without all the administrator privileges?

Could the progress in the Security Journey Platform be transferred from a corporate account to an individual account?

Can I export my Security Journey Platform notes?

Can I purchase a Security License as an individual?

How do I contact the Security Journey Support team?

How can I review a specific user's progress and assessment scores?

You can view the emails that the platform sends to your learners and modify the text fields and messaging.

How do I view or customize the emails sent to my learners?

Can I use a text version of the Security Journey map?

I'm in a module, how do I get back to Security Journey Platform map?

Does my Security Journey training qualify for certification that can be independently verified by auditors or clients?

Can I remove a user from Security Journey?

User Questions

Does Security Journey have an API?

Is Security Journey WCAG Compliant?

Help! I see an error or '"continuously loading message" when trying to access a Module

Does Security Journey have preferred web browsers?

Allow others to help administer your Security Journey Platform

How do I grant admin privileges in Security Journey?

My video is not playing or the video screen is blank, what's wrong?

Technical Support

Can I create a belt path from scratch?

What is a Quest?

How do I earn a Brown and/or Black Belt?

I've completed my belt path but it's not showing as passed!

Can I customize the belt paths in Security Journey?

What are Path Versions?

How to delete My Paths, Quests, and Missions in the admin view

How can I delete a Mission, Path or Quest?

Belt Paths & Quests

How does license consumption work for Customers with unlimited usage?

Billing & Account

Find answers and get help from Intercom Support and Community Experts

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