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Security Journey FAQs
Security Journey FAQs
This collection contains answers to our most frequently asked questions
36 articles in this collection
Written by
Rachel Yonan,
Roman Oliver,
and
Dylan James
New Features/Content
Can I add HackEDU Break/Fix content to Missions and Quests?
Written by
Rachel Yonan
Updated over a week ago
Can I add HackEDU Break/Fix content to Tournaments?
Written by
Rachel Yonan
Updated over a week ago
What is the difference between HackEDU Break/Fix lessons and Experiments?
Written by
Rachel Yonan
Updated over a week ago
How do I add HackEDU Break/Fix lessons to my Custom Paths?
Written by
Rachel Yonan
Updated over a week ago
How do I submit feature requests or feedback to Security Journey?
Written by
Rachel Yonan
Updated over a week ago
What spoken languages does Security Journey support?
Written by
Rachel Yonan
Updated over a week ago
Lessons & Assessments
Why do I need to take certain Security Journey modules?
Written by
Rachel Yonan
Updated over a week ago
Why does Security Journey not provide the correct answer after missing a question?
Written by
Rachel Yonan
Updated over a week ago
How are points calculated in Security Journey?
Written by
Rachel Yonan
Updated over a week ago
How do I submit feedback or report an issue with the contents of a Security Journey module?
Written by
Rachel Yonan
Updated over a week ago
Can I have a PDF of the Security Journey module slides?
Written by
Rachel Yonan
Updated over a week ago
User Questions
Can I get CPE (Continuing Professional Education) or PDU’s from the Security Journey training?
Written by
Rachel Yonan
Updated over a week ago
Can I give administrator access without all the administrator privileges?
Written by
Dylan James
Updated over a week ago
Could the progress in the Security Journey Platform be transferred from a corporate account to an individual account?
Written by
Rachel Yonan
Updated over a week ago
Can I export my Security Journey Platform notes?
Written by
Rachel Yonan
Updated over a week ago
Can I purchase a Security License as an individual?
Written by
Rachel Yonan
Updated over a week ago
How do I contact the Security Journey Support team?
Written by
Rachel Yonan
Updated over a week ago
How can I review a specific user's progress and assessment scores?
Written by
Roman Oliver
Updated over a week ago
How do I view or customize the emails sent to my learners?
You can view the emails that the platform sends to your learners and modify the text fields and messaging.
Written by
Roman Oliver
Updated over a week ago
Can I use a text version of the Security Journey map?
Written by
Rachel Yonan
Updated over a week ago
I'm in a module, how do I get back to Security Journey Platform map?
Written by
Rachel Yonan
Updated over a week ago
Does my Security Journey training qualify for certification that can be independently verified by auditors or clients?
Written by
Rachel Yonan
Updated over a week ago
Can I remove a user from Security Journey?
Written by
Roman Oliver
Updated over a week ago
Technical Support
Does Security Journey have an API?
Written by
Rachel Yonan
Updated over a week ago
Help! I see an error or '"continuously loading message" when trying to access a Module
Written by
Rachel Yonan
Updated over a week ago
Does Security Journey have preferred web browsers?
Written by
Rachel Yonan
Updated over a week ago
How do I grant admin privileges in Security Journey?
Allow others to help administer your Security Journey Platform
Written by
Roman Oliver
Updated over a week ago
My video is not playing or the video screen is blank, what's wrong?
Written by
Rachel Yonan
Updated over a week ago
Belt Paths & Quests
Can I create a belt path from scratch?
Written by
Rachel Yonan
Updated over a week ago
What is a Quest?
Written by
Rachel Yonan
Updated over a week ago
How do I earn a Brown and/or Black Belt?
Written by
Rachel Yonan
Updated over a week ago
I've completed my belt path but it's not showing as passed!
Written by
Rachel Yonan
Updated over a week ago
Can I customize the belt paths in Security Journey?
Written by
Rachel Yonan
Updated over a week ago
What are Path Versions?
Written by
Roman Oliver
Updated over a week ago
How can I delete a Mission, Path or Quest?
How to delete My Paths, Quests, and Missions in the admin view
Written by
Dylan James
Updated over a week ago
Billing & Account
How does license consumption work for Customers with unlimited usage?
Written by
Rachel Yonan
Updated over a week ago