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HackEDU FAQs
This collection contains answers to our most frequently asked questions
What are articles and how are they different from lessons?
What lessons support TypeScript?
What preset training plans are available to Training Admins?
What spoken languages does HackEDU support?
What lessons are included in the Secure Development Training: 1-Year Plan preset?
What lessons are included in our DevSecOps Preset Plan?
What lessons are included in the Secure Development Training: 2-Year Plan preset?
What courses are available in HackEDU?
Do your Hacking Challenges map to specific vulnerabilities?
Why is SSO authenticating me as an unexpected user or with the wrong domain?
How do I lose points when taking Challenges?How points are lost in coding/hacking challenges
Where can I find the openAPI key?
Why don't I see output during tests?
Where does HackEDU store data?
Does the HackEDU Platform have a session timeout?
How do I change the lesson's coding language?
How can I contact HackEDU Customer Support?
I have feedback or a feature request - how do I submit it to HackEDU?
What are HackEDU's browser requirements?
Is Security Journey SOC 2 Compliant?
Does HackEDU support screen readers?
Why can't I use Go for the XML External Entities (XXE) lesson?
What are HackEDU's Security Controls?This article outlines HackEDU's security controls and policies.
Do you have a product tour or explanation of how to use the live sandbox?
Do HackEDU Admins need to have a license?
What is the difference between a date based training plan and a time based training plan?
Can I print certificates for the API Top Ten?
What content do you recommend for SOC2 Compliance?
If your lesson plan has multiple phases, can you skip ahead and take content not in the current phase?
Do you have a Microsoft Teams integration for reminders?
Can I customize the new users "Onboarding Email"?
Does HackEDU have the ability to integrate with Learning Management Systems (LMS)?
Can I edit HackEDU training reminder notifications?
Can I change the order of training phases once I create a training plan?
How to message HackEDU to New LearnersThis article provides you some example email templates you can adapt for internal comms about HackEDU
I need more licenses, how can I get more?
Does HackEDU have gamification?
Can I hide the all "All Training" tab?
How much training should I be assigning to Developers?This article provides general guidelines on creating custom training plans for your team
What does "Coding Test Required" mean?
Can I create a custom training plan?
How to Setup an Adaptive Training PlanThis article describes how to create an Adaptive Training Plan for your developers
Guide to HackEDU Reports & CertificatesThis article outlines what is available in the Reports & Certificates menu in the Admin Dashboard
Why is my Leaderboard blank?
CSV DownloadThis article outlines how to download a CSV Report
Completion ReportThis article outlines the HackEDU Completion Report
Proficiency ReportThis article outlines the HackEDU Proficiency Report
Challenge ReportThis article outlines the HackEDU Challenge Report
Users ReportThis article outlines the HackEDU Users Report
HackEDU CertificatesThis article outlines how to download a Certificate (PDF)
Activity ReportThis article outlines the HackEDU Activity page
How are learner proficiency scores generated?
How can I download a certificate of completion for PCI Compliance or an audit?
Does HackEDU have an API?
Progress ReportThis article describes what data is available in the Progress Report.