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HackEDU FAQs
HackEDU FAQs
This collection contains answers to our most frequently asked questions
64 articles in this collection
Written by
Rachel Yonan,
John Campbell,
and
Roman Oliver
Content Questions
What lessons support TypeScript?
Written by
Rachel Yonan
Updated over a week ago
What are articles and how are they different from lessons?
Written by
Rachel Yonan
Updated over a week ago
What programming languages are available?
Written by
Rachel Yonan
Updated over a week ago
What preset training plans are available to Training Admins?
Written by
Rachel Yonan
Updated over a week ago
What spoken languages does HackEDU support?
Written by
Rachel Yonan
Updated over a week ago
What lessons are included in the Secure Development Training: 1-Year Plan preset?
Written by
Rachel Yonan
Updated over a week ago
What lessons are included in our DevSecOps Preset Plan?
Written by
Rachel Yonan
Updated over a week ago
What courses are available in HackEDU?
Written by
Rachel Yonan
Updated over a week ago
What lessons are included in the Secure Development Training: 2-Year Plan preset?
Written by
Rachel Yonan
Updated over a week ago
Do your Hacking Challenges map to specific vulnerabilities?
Written by
Rachel Yonan
Updated over a week ago
Where is my IDE?
This article explains why HackEDU doesn't have a built in IDE.
Written by
Rachel Yonan
Updated over a week ago
What lessons in the OWASP Top 10 have coding exercises?
Written by
Rachel Yonan
Updated over a week ago
Technical Support
Why is SSO authenticating me as an unexpected user or with the wrong domain?
Written by
Rachel Yonan
Updated over a week ago
Does the HackEDU Platform have a session timeout?
Written by
Rachel Yonan
Updated over a week ago
How do I change the lesson's coding language?
Written by
Rachel Yonan
Updated over a week ago
How do I lose points when taking Challenges?
How points are lost in coding/hacking challenges
Written by
Roman Oliver
Updated over a week ago
How can I contact HackEDU Customer Support?
Written by
Rachel Yonan
Updated over a week ago
Where can I find the openAPI key?
Written by
Rachel Yonan
Updated over a week ago
Where does HackEDU store data?
Written by
Rachel Yonan
Updated over a week ago
Why don't I see output during tests?
Written by
John Campbell
Updated over a week ago
I have feedback or a feature request - how do I submit it to HackEDU?
Written by
Rachel Yonan
Updated over a week ago
What are HackEDU's browser requirements?
Written by
Rachel Yonan
Updated over a week ago
Is HackEDU SOC 2 Compliant?
Written by
Rachel Yonan
Updated over a week ago
Does HackEDU support screen readers?
Written by
Rachel Yonan
Updated over a week ago
Why can't I use Go for the XML External Entities (XXE) lesson?
Written by
Rachel Yonan
Updated over a week ago
What are HackEDU's Security Controls?
This article outlines HackEDU's security controls and policies.
Written by
Rachel Yonan
Updated over a week ago
What are HackEDU's safelisting requirements?
This article contains the domains that may need to be added to your company's firewall or antivirus allowlist
Written by
Rachel Yonan
Updated over a week ago
Do you have a product tour or explanation of how to use the live sandbox?
Written by
Rachel Yonan
Updated over a week ago
Administration
Do HackEDU Admins need to have a license?
Written by
Rachel Yonan
Updated over a week ago
Can I print certificates for the API Top Ten?
Written by
Rachel Yonan
Updated over a week ago
What is the difference between a date based training plan and a time based training plan?
Written by
Rachel Yonan
Updated over a week ago
What content do you recommend for SOC2 Compliance?
Written by
Rachel Yonan
Updated over a week ago
If your lesson plan has multiple phases, can you skip ahead and take content not in the current phase?
Written by
Rachel Yonan
Updated over a week ago
Can I customize the new users "Onboarding Email"?
Written by
Rachel Yonan
Updated over a week ago
Do you have a Microsoft Teams integration for reminders?
Written by
Rachel Yonan
Updated over a week ago
Does HackEDU have the ability to integrate with Learning Management Systems (LMS)?
Written by
Rachel Yonan
Updated over a week ago
Can I edit HackEDU training reminder notifications?
Written by
Rachel Yonan
Updated over a week ago
Can I change the order of training phases once I create a training plan?
Written by
Rachel Yonan
Updated over a week ago
Do we support SCIM for SSO?
Written by
Rachel Yonan
Updated over a week ago
How to message HackEDU to New Learners
This article provides you some example email templates you can adapt for internal comms about HackEDU
Written by
Rachel Yonan
Updated over a week ago
I need more licenses, how can I get more?
Written by
Rachel Yonan
Updated over a week ago
Does HackEDU have gamification?
Written by
Rachel Yonan
Updated over a week ago
How much training should I be assigning to Developers?
This article provides general guidelines on creating custom training plans for your team
Written by
Rachel Yonan
Updated over a week ago
Can I hide the all "All Training" tab?
Written by
Rachel Yonan
Updated over a week ago
What does "Coding Test Required" mean?
Written by
Rachel Yonan
Updated over a week ago
Can I create a custom training plan?
Written by
Rachel Yonan
Updated over a week ago
How to Setup an Adaptive Training Plan
This article describes how to create an Adaptive Training Plan for your developers
Written by
Rachel Yonan
Updated over a week ago
Learner Management
Can I force a learner to take a lesson in only one language?
Written by
Rachel Yonan
Updated over a week ago
Can I reassign a training license after it's been used by a Learner?
Written by
Rachel Yonan
Updated over a week ago
Can I assign lessons to a learner individually, outside of a training plan?
Written by
Rachel Yonan
Updated over a week ago
How do you change a user's role?
Written by
Rachel Yonan
Updated over a week ago
Can HackEDU send an onboarding email to new Learners?
Written by
Rachel Yonan
Updated over a week ago
Reporting
Guide to HackEDU Reports & Certificates
This article outlines what is available in the Reports & Certificates menu in the Admin Dashboard
Written by
Rachel Yonan
Updated over a week ago
Why is my Leaderboard blank?
Written by
Roman Oliver
Updated over a week ago
CSV Download
This article outlines how to download a CSV Report
Written by
Rachel Yonan
Updated over a week ago
Completion Report
This article outlines the HackEDU Completion Report
Written by
Rachel Yonan
Updated over a week ago
Proficiency Report
This article outlines the HackEDU Proficiency Report
Written by
Rachel Yonan
Updated over a week ago
Challenge Report
This article outlines the HackEDU Challenge Report
Written by
Rachel Yonan
Updated over a week ago
Users Report
This article outlines the HackEDU Users Report
Written by
Rachel Yonan
Updated over a week ago
HackEDU Certificates
This article outlines how to download a Certificate (PDF)
Written by
Rachel Yonan
Updated over a week ago
Activity Report
This article outlines the HackEDU Activity page
Written by
Rachel Yonan
Updated over a week ago
How are learner proficiency scores generated?
Written by
Rachel Yonan
Updated over a week ago
How can I download a certificate of completion for PCI Compliance or an audit?
Written by
Rachel Yonan
Updated over a week ago
Does HackEDU have an API?
Written by
Rachel Yonan
Updated over a week ago