Security Journey

Rachel Yonan

Roman Oliver

This collection contains answers to our most frequently asked questions

HackEDU FAQs

What lessons support TypeScript?

What are articles and how are they different from lessons?

What programming languages are available?

What preset training plans are available to Training Admins?

What spoken languages does HackEDU support?

What lessons are included in the Secure Development Training: 1-Year Plan preset?

What lessons are included in our DevSecOps Preset Plan?

What courses are available in HackEDU?

What lessons are included in the Secure Development Training: 2-Year Plan preset?

Do your Hacking Challenges map to specific vulnerabilities?

This article explains why HackEDU doesn't have a built in IDE.

Where is my IDE?

What lessons in the OWASP Top 10 have coding exercises?

Content Questions

Why is SSO authenticating me as an unexpected user or with the wrong domain?

Does the HackEDU Platform have a session timeout?

How do I change the lesson's coding language?

How points are lost in coding/hacking challenges

How do I lose points when taking Challenges?

How can I contact HackEDU Customer Support?

Where can I find the openAPI key?

Where does HackEDU store data?

Why don't I see output during tests?

I have feedback or a feature request - how do I submit it to HackEDU?

What are HackEDU's browser requirements?

Is HackEDU SOC 2 Compliant?

Does HackEDU support screen readers?

Why can't I use Go for the XML External Entities (XXE) lesson?

This article outlines HackEDU's security controls and policies.

What are HackEDU's Security Controls?

This article contains the domains that may need to be added to your company's firewall or antivirus allowlist

What are HackEDU's safelisting requirements?

Do you have a product tour or explanation of how to use the live sandbox?

Technical Support

Do HackEDU Admins need to have a license?

Can I print certificates for the API Top Ten?

What is the difference between a date based training plan and a time based training plan?

What content do you recommend for SOC2 Compliance?

If your lesson plan has multiple phases, can you skip ahead and take content not in the current phase?

Can I customize the new users "Onboarding Email"?

Do you have a Microsoft Teams integration for reminders?

Does HackEDU have the ability to integrate with Learning Management Systems (LMS)?

Can I edit HackEDU training reminder notifications?

Can I change the order of training phases once I create a training plan?

Do we support SCIM for SSO?

This article provides you some example email templates you can adapt for internal comms about HackEDU

How to message HackEDU to New Learners

I need more licenses, how can I get more?

Does HackEDU have gamification?

This article provides general guidelines on creating custom training plans for your team

How much training should I be assigning to Developers?

Can I hide the all "All Training" tab?

What does "Coding Test Required" mean?

Can I create a custom training plan?

This article describes how to create an Adaptive Training Plan for your developers

How to Setup an Adaptive Training Plan

Administration

Can I force a learner to take a lesson in only one language?

Can I reassign a training license after it's been used by a Learner?

Can I assign lessons to a learner individually, outside of a training plan?

How do you change a user's role?

Can HackEDU send an onboarding email to new Learners?

Learner Management

This article outlines what is available in the Reports & Certificates menu in the Admin Dashboard

Guide to HackEDU Reports & Certificates

Why is my Leaderboard blank?

This article outlines how to download a CSV Report

CSV Download

This article outlines the HackEDU Completion Report

Completion Report

This article outlines the HackEDU Proficiency Report

Proficiency Report

This article outlines the HackEDU Challenge Report

Challenge Report

This article outlines the HackEDU Users Report

Users Report

This article outlines how to download a Certificate (PDF)

HackEDU Certificates

This article outlines the HackEDU Activity page

Activity Report

How are learner proficiency scores generated?

How can I download a certificate of completion for PCI Compliance or an audit?

Does HackEDU have an API?

Reporting

Find answers and get help from Intercom Support and Community Experts

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

English