How do I lose points when taking Challenges?How points are lost in coding/hacking challenges
Why is SSO authenticating me as an unexpected user or with the wrong domain?
Where can I find the openAPI key?
Why don't I see output during tests?
Where does HackEDU store data?
How can I contact HackEDU Customer Support?
Does the HackEDU Platform have a session timeout?
How do I change the lesson's coding language?
I have feedback or a feature request - how do I submit it to HackEDU?
What are HackEDU's browser requirements?
Is Security Journey SOC 2 Compliant?
Does HackEDU support screen readers?
Why can't I use Go for the XML External Entities (XXE) lesson?
What are HackEDU's Security Controls?This article outlines HackEDU's security controls and policies.
Safelisting requirements for Security JourneyThis article contains the domains that may need to be added to your company's firewall, proxy or antivirus allowlist.
Do you have a product tour or explanation of how to use the live sandbox?