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Registering and Verifying Your Security Journey Account

Before you can access Security Journey training, you must create and verify your account. This article walks you through the registration process and password requirements.

The registration process described below applies to users who sign in with an email address and password. If your organization uses Single Sign-On (SSO), follow the SSO instructions in the section below instead.

Sign In With a Password

Create Your Account
  1. Navigate to the Security Journey Registration Page.
  2. Enter your email address.
  3. Create a password that meets the requirements listed below.
  4. Click Sign Up.
Password Requirements

Your password must contain:

  • At least 1 digit
  • At least 1 lowercase letter
  • At least 1 uppercase letter
  • At least 1 special character
  • At least 10 characters
Verify Your Email Address

After clicking Sign Up, a verification email will be sent to the email address you provided.

  1. Open the verification email from Security Journey.
  2. Click the verification link within the email.
  3. Once verification is complete, your account will be activated.
Log In

After verifying your email address, return to the Security Journey login page and sign in using the email address and password you created during registration.

Sign In With Single Sign-On (SSO)

If your organization uses SSO, you do not need to create a Security Journey password.

  1. Navigate to the Security Journey login page.
  2. Enter your company email address.
  3. Ensure the Use Password option is disabled (toggled off).
  4. Click Sign In.
  5. You will be redirected to your organization's identity provider to complete the sign-in process.

If you are unsure whether your organization uses SSO, contact your administrator before creating a password-based account.

Troubleshooting

I did not receive the verification email

If you do not see the verification email:

  • Check your Spam, Junk, or Clutter folders.
  • Confirm that you entered the correct email address during registration.
  • Wait a few minutes, as email delivery can occasionally be delayed.
  • Contact your administrator or Security Journey Support if the email still does not arrive.
I See a "No Tenants Found" Error

If you receive a "No Tenants Found" message when attempting to log in, it typically means that your account has not yet been added to the Security Journey platform.

To resolve this issue:

  • Contact one of your organization's Security Journey administrators.
  • Ask them to confirm that your account has been added to the platform.
  • Have them verify that your account is not marked as Archived.
  • Contact support@securityjourney.com for additional support.